At LaLicious we are dedicated to developing relationships with our wonderful customers, big or small. Please feel free to call us with any questions, comments, or concerns that you might have. Or, just call to say hi to let us know how much you love our products! A friendly representative will be available to help you Monday through Friday 9am-5pm PST.
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Return Policy
LaLicious is committed to offering its customers the best beauty products available. We will refund your purchase for any unopened product received within 30 days of the purchase date. We will refund your purchase for any damaged items. Shipping and handling charges will not be refunded.
Shipping / Delivery
Orders will be processed and shipped within 4 business days of receipt.
We currently use Federal Express ground to deliver your orders. Shipping charges are determined by FedEx according to the weight of the shipment, the box size, and the destination zip code. Standard Shipping is usually 2-7 business days from ship date depending on location.
Please be sure that the address you chose to ship to is a secure address where someone will be present to receive items. An e-mail will be sent to you with a shipping confirmation from FedEx which will give you a tracking number for your order. For any questions regarding this information, call FedEx Toll Free at 800-GO-FEDEX.
During the summer months (approximately June 1- September 1) LaLicious will not ship some orders going to the East Coast after Wednesday due to the products temperature sensitivity. If you are concerned about the shipping time frame for your order, please call and speak to a LaLicious representative at 888-542-4687 Monday through Friday between 9am and 5pm PST.
We cannot ship to PO Boxes and currently can only ship to the USA.
For special requests, please contact us at 888-licious (542-4687).
